Refund policy
Return Policy
We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To qualify for a return, your item must be in the same condition you received it — unused, unworn, with tags, and in its original packaging. Proof of purchase is required.
To start a return, contact us at howittco@gmail.com
If your return is approved, we will send you a return shipping label with instructions.
Any items sent back without approval will NOT be accepted.
Refund Policy
Refunds are ONLY available within 3 days of delivery.
After 3 days:
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❌ No refunds
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✅ Returns allowed for store credit or exchange only
After 5 days:
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❌ No refunds
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❌ No returns
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❌ No exchanges
Damages & Issues
Check your order when it arrives.
If it’s damaged, defective, or incorrect, email us immediately so we can fix it.
Non-Returnable Items
We do NOT accept returns for:
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Personal care & beauty products
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Custom or personalized items
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Sale items
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Gift cards
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Hazardous materials
Exchanges
To exchange an item, return the original first.
Once approved, you can place a new order.
EU Orders
EU customers still have 14 days to return under the law.
Item must be unused with original packaging.
Refund Processing
Approved refunds are sent to your original payment method within 24 hours.
Bank processing time may vary.